Use case in production
Data-Driven Conversation. Scaling Conversational AI
Paulo Nunes
CEO, Two Impulse
Paulo Nunes, Senior Advisor for AI, has a BSc in Computer Science and an MSc in Machine Learning. Over 20 years he has developed scientific and enterprise Software, building experience in applications of NLP and Machine Learning. Paulo has worked for the European Space Agency, European Southern Observatory and the Insurance Industry. He is the founder and CEO of Two Impulse.
Session description
Imagine you have a catalogue with one million items. How would you help your customers find the right item? This is the problem we solved with ROBO-AI Conversational AI. This session will show you how we created an interactive conversational experience that can scale to a catalogue of millions of products and how we offered it to customers in various channels.